Frequently asked questions
Answers to the questions we are asked most often about valeting and detailing.
How long does a full valet take?
A full interior and exterior valet usually takes between two and four hours, depending on the size and condition of the car. We will give you a more accurate estimate when we see the car or hear a description over the phone.
Do I need to book in advance?
We recommend booking ahead, particularly for paint correction or protective coating work which takes longer to complete. Shorter valets can sometimes be fitted in at short notice, so it is always worth asking.
Can you remove pet hair and strong odours?
Yes, we use specialist tools to lift embedded pet hair from seats and carpets and treat odours at the source rather than masking them. Both usually form part of a full interior deep clean.
Will paint correction remove every mark from my car?
Not every scratch or mark can be fully removed and we will always be honest about what correction can realistically achieve before starting. We assess the paintwork under strong lighting first so you know what to expect.
How long does a protective coating last?
How long a coating lasts depends on the product used and how the car is looked after afterwards, so we will talk you through the options and give guidance on aftercare. Regular gentle washing helps a coating perform for as long as possible.
Do I need to drop my car off or can I wait?
Shorter services such as an exterior valet can often be done while you wait, though many customers prefer to drop the car off and collect it later. For paint correction and coating work we usually ask you to leave the car with us.
What should I do to prepare my car before a valet?
There is no need to clear the car out completely, though removing valuables and anything fragile is sensible. Let us know about any particular areas of concern, such as stains or strong odours, when you book.
Do you offer a mobile service?
We work from our unit in Kingsteignton for most jobs, though we can travel to customers across the area for larger or regular bookings. Get in touch and we can talk through what would work best for your car and location.