What we do / Befriending scheme

Befriending scheme

Regular visits and phone calls for older or isolated residents.

Loneliness can affect anyone, but it is particularly common among older residents who live alone or have lost a partner. Our befriending scheme matches a trained volunteer with someone who would welcome regular company, such as a weekly visit, a phone call or a walk together.

Every volunteer completes an induction and a DBS check before they are matched with anyone and matches are made carefully based on interests and personality as well as location. Most friendships settle into a comfortable routine within a few weeks.

We check in with both sides regularly to make sure the arrangement is working well and we are always happy to make changes if someone would prefer a different volunteer or a different type of contact.

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