Benefits and welfare advice
One to one help with benefit claims, appeals and household budgeting.
The benefits system can be difficult to navigate, especially when circumstances change suddenly through illness, job loss or bereavement. Our advisers offer one to one appointments to help people understand what they may be entitled to and how to apply.
We can help complete forms, prepare for assessments and put together evidence for an appeal if a claim has been turned down. Appointments are unhurried and private and we always explain each step in plain language.
Alongside benefits advice we offer basic budgeting support, helping people plan household spending and prioritise essential bills. Where a problem is beyond what we can help with directly, we refer on to specialist debt or legal advice services.