About us

About Example Bike Shop

Example Bike Shop has been selling and repairing bikes from the same workshop since 2013, run by a small team who ride the local trails themselves.

The shop started as a one man workshop above a garage before moving into the current premises, built from a simple idea that a bike shop should be run by people who actually ride, not just sell. That focus on riding has shaped everything from the bikes we choose to stock to how we talk customers through a fit.

The workshop has grown to four qualified mechanics, but the way we work has stayed largely the same. Every bike sold is built and checked on site, every service is explained in plain terms and we would rather tell a customer a repair is not worth the cost than take the job anyway.

We see a wide mix of customers, from families doing the school run to riders training for long distance events on the trails around the moor and the coast path. Whatever the reason someone comes through the door, the aim is the same: a bike that fits properly and keeps running well.

How we work

What you can expect from us

01

Riders, not just sellers

Everyone on the team rides regularly, so advice comes from experience rather than a spec sheet.

02

Honest about repairs

We tell customers when a repair is not worth the cost of the part, even if it means a smaller job.

03

Fit included, always

Every bike we sell comes with a proper fitting session, not just a quick adjustment at the till.

Reviews

What our customers say

★★★★★

They spent nearly an hour making sure my new bike actually fitted me properly, not just handing it over. My back pain on longer rides has completely gone.

Mark HBovey Tracey
★★★★★

Honest is the word I would use. They could have sold me a new wheel but rebuilt my old one instead and it cost me a fraction of the price.

Sarah JNewton Abbot
★★★★★

Took my kids bikes in for a check before the summer holidays and they sorted everything same day. Really good with children too, explained what they were doing.

Claire DParent, Teignmouth