How our advice process works
What to expect from your first conversation with us through to completion.
- 1
An initial conversation
We start by getting to know your circumstances, your plans and what matters most to you. There's no obligation at this stage and we'll tell you honestly whether we think we can help.
- 2
Understanding your budget
We look at your income, outgoings and deposit to build a realistic picture of what you could afford to borrow. This gives you confidence before you start viewing properties or considering a remortgage.
- 3
Searching the market
We compare options across a wide range of lenders on your behalf, rather than being tied to a small panel. We explain the differences between the options in plain English.
- 4
Submitting your application
Once you've chosen a route, we prepare and submit your application, gathering the documents the lender needs and checking everything before it's sent.
- 5
Managing the process to completion
We keep you updated at each stage and liaise with your solicitor and estate agent where needed, so you're never left wondering what's happening.
- 6
Staying in touch afterwards
We remain available for questions after completion and get in touch again well before your current deal is due to end, so you can plan your next move in good time.